Refund Policy
At NexaTech Solutions, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be issued.
Eligibility for Refunds
Refunds may be considered in the following situations:
- Service could not be delivered as agreed
- Duplicate payment was made
- Technical issue prevented completion of the service
Non-Refundable Situations
Refunds may not be issued for:
- Completed support services
- Issues caused by third-party software or hardware limitations
- Delays caused by incomplete customer information
- Change of mind after service completion
Refund Request Process
To request a refund, customers must contact our support team with:
- Payment details
- Service information
- Reason for refund request
Approved refunds are generally processed within 7–10 business days.
Policy Updates
We reserve the right to modify this Refund Policy at any time without prior notice.